Frequently asked questions
What is the meaning of Negès Banda?
Our name Neges Banda have a deep and powerful meaning as a Haitian name. Neges was a popular name used during the colonial empire to name indigenous black people. With the name Negès Banda we honor all the beautiful melanin Queens who have strength and devotion to achieve any challenges and break any barriers in life!
We make unique recipes for hair and skin with simple great ingredients to boost moisture retention and stimulate hair growth!
I received my tracking number for my order but the carrier is saying the shipment cannot be found. What to do next?
The tracking shows the package was delivered but I didn’t receive my package. What do I do?
How can I receive a discount code for my order?
Why is the consistency different from the product I just ordered to the one I already have?
However we may change the size and shape of the bottles but the products remain the same.
Do you do wholesale?
For wholesale order please email at email@example.com
What is the shelf life of your products?
Majority of our products should be used within 6-9 months
Please store products in cool place away from direct sunlight.
What fragrances are used in your products?
We use essential oils and safe synthetic phthlate free fragrance oils.
Do your products work for low porosity hair?
Absolutely! Low porosity hair needs heat to open cuticles and allow product to penetrate hair follicles. Our products will easily absorb (especially conditioner) when a steamer or hooded dryer is used.
Does your hair work for 4C hair?
Yes! Our products work for all hair types and textures.